Xfinity cable stuck on welcome screen.

Our cable box keeps restarting on its own and then gets stuck on the black "welcome screen." This has been happening multiple times a day for the last couple months.Please help. Archived post. New comments cannot be posted and votes cannot be cast. Hey u/ Alzriso_Gardn this is not the experience we want you to have using our services.Here is what I did to solve the problem so far: 1) I swapped the box with a new on from my local Comcast office. DIDN'T HELP. 2) I replaced the HDMI cable with a new one (came with the box) DIDN'T HELP. 3) I replaced the TV set to the latest model (yes!) DIDN'T HELP. Somehow when the set top box gets restarted (or updated in the middle …Hello, For over a week now our Xfininity X1 box has been stuck at ,"Welcome Powering Up. This may take a few minutes...". I've unplugged and plugged the system back in a few times. I've tried calling but never get through because everyone is working remote now. The phone message says that there is an outage in my area and they are working on it ...Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ...

Xfinity Welcome Screen Stuck: Quick Fix Guide If you’re an Xfinity customer and you’ve been stuck on the welcome screen, don’t worry. There are a few things you can try to get back up and running.Xfinity stuck on welcome screen: how to troubleshoot includes checking your connections, restarting your television, restarting your cable on a computer or …Video Display. To access Device Settings: Press the xfinity button on your remote. Use the left arrow or right arrow button to highlight Settings (the gear icon). Press OK. Note: If your remote doesn't have an OK button, press the raised button in the center of the directional pad. Use the down arrow button to highlight Device Settings. Press OK.

We know some Xfinity Flex customers may be seeing three dots on-screen or are stuck on the Welcome screen or in a restart loop. To resolve this issue, you’ll need to perform a factory reset of your streaming TV Box. Here’s how to do it: While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds.Added cable to a bedroom tv. Set top box arrived. Connected ok. Boots up to language screen. Press xfinity and info keys, get green light but get no pairing screen with pairing code. The other 3 boxes in the house do show the pairing screen but the new box does not respond. Tried 2 X1 remotes.

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.X1 box stuck on Welcome screen. lauren1018Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Mar 4, 2024 · If Xfinity is not working even after the above steps, connect it using Ethernet instead of Wi-Fi. 4. Xfinity Flex is stuck on the welcome screen. When you power up your device and get stuck on the welcome screen, the problem could be a loose cable, network, or software issue. Try troubleshooting it as follows: Download Comcast listings at the company’s website, Comcast.com. Select the option to print the list of channels, then save it as a PDF, or take a screen shot of the list to downlo...

Cable box constantly gets stuck on welcome boot screen. Our cable box keeps restarting on its own and then gets stuck on the black “welcome screen.”. This has been happening multiple times a day for the last couple months. Our internet service has also been going out daily for the last few months. Please help. Locked post.

Cable connections are strong. what you are describing is that the set top box reboots trying to get a good connection. this is usually due to high noise or low signal levels of the connection via coax to their server. This can be internal to your home (untight cable end connections) or outside between your home and the Comcast ground pod or in ...

Ultimately, the box never gets past the welcome screen. Background: This XG1 was offline for several months because the room is was installed was gutted/redone and now we are putting things back. Here are the troubleshooting steps I have taken: Reset the box 50+ times using several wait times after the power is pulled (5 seconds, 10 seconds, 30 ...A few days ago my X1 box would randomly restart and get stuck on the welcome screen. A reboot would eventually bring back the tv. It eventually stopped working all together. I just received a replacement box and it’s doing the same thing. I get past the welcome screen but then I can’t bring up the menu or even pair the remote.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.It is not a direct path to Shaw Support. Call 1-888-472-2222 to get help. It's possible that a service call will be necessary to replace the device. Or, for a replacement device to be shipped, via Canada Post, to you, for self-installation, and return of the current device. BlueCurve TV Player XG1V4 screen is stuck on "Welcome. Bienvenido.Sep 28, 2022 ... In this video I show you some troubleshooting steps if your Xfinity Flex is not working and there is a black screen on your TV.

blinking blue light. i have a blinking blue light on the x1 box and it is stuck on the welcome screen. when i hold down the power button, the light turns to a solid green and the tv screen goes blue with the work pace on it. yes ive restarted, unplugged, and made sure all the cables are properly connected. Hello there, @user_34bd18!Hi I need advice or help on this situation I have in my X1 cable box still having issues with no signal cablescreen and if I choose yes or no, regardless which choice" the Voice Guidance screen comes back up. I checked the cable connection, connection to the TV, the usual stuff and that didn't help. I power cycled the cable box and that didn't help. I called phone support and the agent did a system refresh, which didn't help.Starting with the main tv upstairs on and viewing my existing directtv account I installed a 2 way splitter just as the xfinity cable enters the house. From there 1 wire went to the gateway (Which is up and running no problems) and the 2nd went on the same port on the main splitter that the current directv input was attached to.Jan 22, 2024 · Find the Reset button on your Flex TV box. Press and hold it for about 10 seconds until the LED starts blinking. Release the button and allow the box to reset. To Soft Reset: Verify that the device is turned on and operational. Simultaneously press and hold the ‘ ‘POWER’ ‘ and ‘ ‘MENU’ ‘ buttons on your remote control. Re: Remote won’t pair light blinking but stuck on pair your remote screen. @Gigiheart, the 3820 requires the cable with the "Long-range Wi-Fi receiver", so make …

Are you frustrated with your Xfinity device being stuck on the welcome screen? You’re not alone.This common issue can be a source of annoyance, but fear not ...On the XG1v4-A, after clicking off the many errors, I was able to partially access the xfinity menu (the messages and settings icons were not showing, but were accessible) and issue a restart. Upon restart, the box was stuck on the "Welcome. Bienvenido. Bienvenue." screen. Powered off, restarted, still on the "Welcome. Bienvenido. Bienvenue ...

Here’s how you can reset your TV: Locate the power button on your TV or the remote control. Press and hold the power button for at least 10 seconds. Release the power button and wait for the TV to turn off and then back on. Once the TV restarts, check if the “Welcome” message is displayed correctly.Our team can most definitely take a further look at this issue. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person".My Xumo Streaming Box is Stuck on Settings Page : r/Comcast_Xfinity. Help! My Xumo Streaming Box is Stuck on Settings Page. I turned on my tv and this was there. You can’t get to the homepage or anything other than view the settings. I’ve tried unplugging and all of that but it’s just the settings page. I just got this streaming box a ...Xfinity Flex comes with an ethernet cable and an ethernet port. 3. Stuck on Xfinity Logo or Black Screen. If your Xfinity Flex is showing the Xfinity logo or a black screen when turned on, the firmware or software could be the issue. ... Stuck on Welcome Screen . If your Xfinity Flex has software issues, a loose cable, or is not connected ...Added cable to a bedroom tv. Set top box arrived. Connected ok. Boots up to language screen. Press xfinity and info keys, get green light but get no pairing screen with pairing code. The other 3 boxes in the house do show the pairing screen but the new box does not respond. Tried 2 X1 remotes.Unplug the TV cord for about 10 to 15 seconds then plug it back in. Note, that you can also restart the Box from the Help Menu on your remote control; To access the Help Menu, press the A button on your remote control, pressing OK will bring you to the Restart tile. Press OK again to select Restart, it might take a few seconds for the Xfinity ...Box seems stuck on "preparing you channel lineup" Box seems stuck on "preparing you channel lineup" ... I am able to view my channel lineup in xfinity my account app and watch shows on services requiring xfinity authentication. ... 4 years ago. So it’s new service? Backtrack in your house to where the cables meet, to confirm the cable …

6908527. This was a small xiD box used in bedroom I took it back to a Comcast store and received a new box all is good now . I should of known something was going wrong with it when I turned my tv on it would be fuzzy and take a minute to finally get a picture so if this is something your experiencing its time for new box. Box don’t seem to ...

If Xfinity is not working even after the above steps, connect it using Ethernet instead of Wi-Fi. 4. Xfinity Flex is stuck on the welcome screen. When you power up your device and get stuck on the welcome screen, the problem could be a loose cable, network, or software issue. Try troubleshooting it as follows:

You can view your Comcast cable bill online by logging into your account at Comcast.net, clicking Billing & Payments, scrolling down to the Bill Details section and selecting View ...Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.I went to setup screen selections and got stuck on voice guidance. After spending 6 hours trying to restart it. And on the phone with several representatives. I finally told them I want a new box. I picked up my new box 3 or 4 days later and again. Try to install it and God stuck on the voice guidance. I was able to talk to a representative.2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.Are you tired of dealing with your cable and internet provider over the phone or online? Do you have questions about your Xfinity services that you can’t seem to find answers to? I...The boxes have been rebooted probably 20 times. Each time, the Welcome screen appears, I answer No to Voice Guidance, then audio and video setting are optimized. I get to select a name for the box, and then, BAM, the Voice Guidance question is back. Regardless of the answer, the screen comes back again and again.is the flex box an Xi5 or Xi6 wireless? you can connect via ethernet if so to the gateway/modem. I'm trying to set up my Flex box and it's stuck on the screen that says "Welcome. Bienvenido. Bienvenue." I currently provide my own modem/router--is this the issue?In some areas, the cable boxes are configured with a startup channel. Both SA and Motorola can be configured to do it. Often, there is no way ...Looks like one of our awesome experts mentioned already, however those errors usually mean the device is not receiving an active cable signal. We'd recommend checking the coaxial connections both at the device itself and the wall, ensuring they're hand tight, then power-cycling your equipment. You can find troubleshooting tips and tricks on our ...Connection problems can also contribute to the Xfinity box getting stuck on the welcome screen. Issues with the HDMI cable, for example, can prevent the box from establishing a proper connection with the TV, resulting in the welcome screen freeze. Similarly, problems with the internet connection, such as slow or unstable connectivity, can ...Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person", but don't do that. Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line.Learn how to resolve Xite X1 Error: Oops, Something Went Wrong.

Member. 2023-Dec-8 7:45 pm. More nightmare. XG1v4 stuck in Welcome boot loop. Got a network switch today to hardwire new xi6 box. Set it up, hardwired xi6, xpod, and verizon network extender ...Different HDMI Port. Different TV. Press all buttons on the remote including home button. Sent a refresh signal (which I have no clue how they are sending this signal when this box is literally only plugged to power) Made sure TV is on and the right input. Left the box on black screen for an hour. Power cycled TV.How To Fix Xfinity Box Stuck On Welcome Screen? You should try checking the connection and attempting a factory reset on the device. Down below, we have …Cable box constantly gets stuck on welcome boot screen. Our cable box keeps restarting on its own and then gets stuck on the black “welcome screen.”. This has been happening multiple times a day for the last couple months. Our internet service has also been going out daily for the last few months. Please help. Locked post.Instagram:https://instagram. breakfast rhinelander wimattawan power outageiga southold hourshannah ferrier husband Jan 6, 2024 · Cable box stuck on welcome.screen. Question • Updated. My Xfinity box had no prior problems but after a power outage at my house after the power resturned my Xfinity xg2v2-p box now flashes Blue and goes to the welcome screen. Then it flashes back and goes to the update screen where it is stuck at 0%. It keeps doing this cycle without any progress ever being made. gun show in robertsdale alcustom outboard cowling The boxes have been rebooted probably 20 times. Each time, the Welcome screen appears, I answer No to Voice Guidance, then audio and video setting are optimized. I get to select a name for the box, and then, BAM, the Voice Guidance question is back. Regardless of the answer, the screen comes back again and again. hattiesburg theater turtle creek If Xfinity is not working even after the above steps, connect it using Ethernet instead of Wi-Fi. 4. Xfinity Flex is stuck on the welcome screen. When you power up your device and get stuck on the welcome screen, the problem could be a loose cable, network, or software issue. Try troubleshooting it as follows:A few days ago my X1 box would randomly restart and get stuck on the welcome screen. A reboot would eventually bring back the tv. It eventually stopped working all together. I just received a replacement box and it’s doing the same thing. I get past the welcome screen but then I can’t bring up the menu or even pair the remote.Pick your device. Pick troubleshoot and then click on continue. The screen will load and you can click on “system refresh” to start the reset. There is also a default restore option if you don’t have the app. To use that, turn on the streaming device using the power button. Make sure the light is blinking green .